Hiring for the Role driving your Automations
- Benedikt Anselment
- Nov 4
- 2 min read
Operations is being redefined. The next generation of operators doesn’t just manage processes. They build, automate, and improve them.
The smartest scale-ups are redefining operations - by creating a new role that turns automation into a core management discipline!
The Operations Role of the Future
In many forward-thinking companies, a new role is taking shape: one that blends business understanding with technical capability.
Some call it Business Automation & AI Manager. Others use titles like AI Operations Specialist or Automation Lead. The name is secondary. The essence is the same.
These people sit at the intersection of business and technology. They understand how operations work and have the tools to improve them. They build automations, connect systems, and turn strategy into execution.
As automation becomes part of every team’s daily work, these roles will define how organizations operate and how successful they can implement automations in the long run.
They are the ones who make “Automation First” a reality from inside the business and connect directly to one of the three core principles of automation first: Team Enablement. This way, you go from “renting” automation to “owning” it through internal champions, the BAAMs.
Once in place, these roles will:
be the internal champions you need to keep automation at the core of your operations
constantly scout for automation opportunities across you operations
bring the automation mindset closer to other departments in the organization
How NOA helps you to find the right Hires for Automation
Building automation capability means building the right team around it. That’s why hiring is a core part of how we work with our clients. We don’t just design operating models and roadmaps. We help you fill the key roles that make them real.
Together, we:
Identify and recruit roles that fit your Automation-First culture
Support you in assessing candidates through real case studies, created by automation experts for future automation builders
Tap into NOA’s network of talent across tech, automation, and AI
Our goal is not to make you dependent on us. It’s to make you self-sufficient.
We help you bring automation talent in-house so that, over time, your teams can run, scale, and evolve your systems on their own.
The result: new hires who bring automation DNA from day one. People who understand both business and tech, and know how to connect the two.
We believe in building teams that can automate, optimize, and keep evolving on their own. That’s what makes organizations truly ready to automate.
